internet marketing: Customer Service on the Internet: Building Relationships, Increasing Loyalty and Staying Competitive

Customer Service on the Internet: Building Relationships, Increasing Loyalty and Staying Competitive

List Price: £18.95



List Price: £18.95
Your Price: £122.95-
In Customer service on the Internet Jim Sterne has written a book that every company using the Net should consider giving to every employee involved in online commerce. As businesses have overcome technical, financial, and promotional hurdles to developing online commerce, they are now confronted with the core issue of

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